be66's Privacy Policy

1. Introduction

be66 is a safe and reliable online entertainment platform operated exclusively for players in Bangladesh. The privacy and security of your personal information is our top priority. This Privacy Policy ("Policy") applies to all services, websites, and applications on the be66 platform.

This policy explains what types of information we collect, why we collect it, how that information is used, who it may be shared with, and what rights you have regarding your data. By continuing to use be66's services, you are considered to have accepted the terms of this policy.

This policy may be updated from time to time. We will notify you of any significant changes. Continuing to use the platform after changes have been made will be considered your acceptance of the updated policy.

2. Information We Collect

Various types of information are collected when you use the be66 platform. This information comes from two main sources — what you provide directly, and what the platform collects automatically.

2.1 Information You Provide Directly

• Name, date of birth, and national identity card details (for age verification)
• Email address, mobile number, and contact address
• Username and password provided at the time of account creation
• Financial transaction details — records of deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer
• Information provided when contacting the customer support team
• Documents submitted for identity verification (KYC)

2.2 Automatically Collected Information

• IP address, browser type, and operating system
• Device ID and device model
• Time spent on the platform, pages visited, and click patterns
• Date and time of login and logout
• Session information collected via cookies and similar tracking technologies
• Game play history and betting records

3. How Your Information Is Used

be66 uses collected information for specific and legitimate purposes. Those purposes are detailed below:

3.1 Account Management and Service Delivery

Information provided is used to create, verify, and manage your account. This includes login security, password recovery, and ensuring account safety.

3.2 Financial Transaction Processing

Financial information is used to correctly process deposit and withdrawal requests and to prevent fraud. This information is essential for completing all transactions securely via bKash, Nagad, Rocket, Upay, and bank transfer.

3.3 Customer Support

be66's 24/7 live chat and email support team uses relevant account information to resolve your issues quickly and effectively, improving your overall experience.

3.4 Security and Fraud Prevention

Automatically collected information is used to detect and prevent unauthorized account access, fraudulent transactions, and suspicious activity.

3.5 Ensuring Responsible Gaming

By monitoring gaming behaviour, we can properly apply responsible gaming tools (such as setting limits or voluntary breaks) and provide support where needed.

3.6 Platform Improvement

By analysing user experience, the functionality, game sections, and overall quality of service on the be66 platform are continuously improved.

3.7 Legal and Regulatory Obligations

Necessary information is retained and used to comply with applicable laws and to respond to lawful requests from competent authorities.

4. Data Storage and Security

be66 has adopted industry-standard technical and administrative measures to protect your personal information.

4.1 Technical Security Measures

• 256-bit SSL/TLS encryption technology is used for all data transmission.
• Personal and financial data is stored in encrypted form on secure servers.
• Two-factor authentication is available to prevent unauthorized access to your account.
• Automated monitoring runs continuously to detect any unusual activity on the system.
• Servers are protected through firewalls and access control systems.

4.2 Data Retention Period

Information is retained for a specified period in accordance with legal obligations both while your account is active and after it is closed. Once that period has passed, data is securely deleted or anonymised.

4.3 Third-Party Access

Among be66's internal staff, only authorised personnel may view your information when necessary. All staff are bound by confidentiality agreements.

5. Data Sharing and Disclosure

be66 never sells your personal information to third parties. However, information may be shared in the limited circumstances listed below:

5.1 Service Provider Partners

Information necessary for operations is shared with trusted partners providing payment processing (such as bKash, Nagad, Rocket, Upay, and bank transfer service providers), technical support, and fraud prevention services. These partners are also bound by strict confidentiality agreements.

5.2 Legal Obligations

Information may be provided in response to a court order, government investigation, or a lawful request from a competent authority under applicable law. In such cases, be66 provides only the specific information requested, nothing more.

5.3 Business Changes

In the event of a merger, acquisition, or business restructuring, user data may be transferred, but the new entity will be required to follow the same privacy standards.

5.4 With Your Consent

Outside the circumstances listed above, be66 does not share your information with any third party without your explicit consent.

6. Cookies and Tracking Technologies

The be66 website uses cookies and similar tracking technologies. These help improve your browsing experience and ensure the platform functions correctly.

6.1 Types of Cookies We Use

• Essential cookies: Essential for maintaining login sessions and ensuring security. Without these, the platform cannot function properly.
• Functional cookies: Used to remember your preferences (such as language or account settings).
• Analytical cookies: Used to understand how users interact with the platform, which helps us improve our services.

6.2 Cookie Controls

You can control or decline cookies by changing your browser settings. However, please note that disabling essential cookies may limit some platform functionality and cause difficulties logging in properly.

7. Your Rights

All users of the be66 platform have the following rights regarding their personal information:

• Right to access: You have the right to know what information we hold about you and how it is being used.
• Right to rectification: If any of your stored information is inaccurate, you can request that it be corrected.
• Right to erasure: In certain circumstances (such as after closing your account), you can request that your data be deleted, though some information may need to be retained for a specified period due to legal obligations.
• Right to data portability: You can request your personal data in a structured, readable format.
• Right to object to processing: In certain circumstances, you can object to the processing of your data.
• Right to withdraw consent: You can withdraw consent at any time from any processing that is based on consent.

To exercise these rights, contact the be66 support team. Your request will be processed as quickly as possible.

8. Privacy Protection for Minors

be66 is an adults-only platform — for those aged 21 and over only. We do not knowingly collect any personal information from anyone under the age of 21.

An age verification process must be completed at the time of account registration. If we become aware that a minor has fraudulently opened an account, that account will be closed immediately and all collected data will be deleted.

If a parent or guardian suspects that a minor is using the be66 platform, they can inform our support team. We will take the necessary steps promptly.

9. International Data Transfers

For the operation of the be66 platform, data may in some cases be processed internationally. For any such transfer, we ensure that the relevant party maintains adequate data protection standards.

Applicable contractual safeguards are in place for international transfers, ensuring the security and privacy of your information — wherever it is processed.

10. Changes to This Policy

be66 reserves the right to update this privacy policy from time to time. Changes will be published on this page and, for significant changes, registered email addresses will be notified.

Continuing to use the platform after changes have been made means you consent to the updated policy. It is therefore recommended that you review this page regularly.

If you have any questions or concerns about this privacy policy, contact the be66 support team directly — we are available 24/7.